|
Customer Satisfaction Experts| The following experts are available as customer satisfaction consultants and customer satisfaction expert witnesses. Intota experts are peer-recommended authorities who have been carefully selected and rigorously screened. | |
| | Definition: Customer Satisfaction -
The measure of the degree to which a customer's expectations of a product or service match the product or service's actual usefulness to that customer. Satisfaction is not inherent in the individual or the product but is a socially constructed response to the relationship between a customer, the product and the product provider/maker. To the extent that a provider/maker can influence the various dimensions of the relationship, the provider can influence customer satisfaction. Synonyms: client satisfaction, consumer satisfaction |
|
|
| 1 to 25
(of 141) | | | Customer Satisfaction Experts |
| | Request Free
Expert Quote | | |  | | Expert in Customer-Focused Marketing and Organization Strategy, Research, and CRM
Expert has been involved in the wireless communications industry for over 20 years, starting when he co-founded Celutel, Inc., the initial co-licensee for the southern Arizona market. As president of Celutel (AMEX:CLTL), he helped acquire ... See full profile | | Connecticut (CT), USA  | | | |  | | Expert in Healthcare Industry, Telemedicine, Healthcare Market Research, Best Clinical Practices, Urgent Care.
Expert has over 15 years of experience in clinical medicine. He has served as Medical Director and/or Department Chairman for 7 Emergency Departments nationally, focused on implementation of Clinical Best Practices. He has served as National ... See full profile | | Texas (TX), USA | | | |  | | Expert in Business Strategy for Diagnostic Companies
Expert, has an over 25-year career of international management in the industrial marketplace. Expert has held line responsibility for the creation, implementation, and re-direction of many businesses. These experiences include ... See full profile | | Vermont (VT), USA | | | |  | | Expert in Business Development, Marketing, and New Product Development
Expert helps business-to-business companies and organisations to grow their businesses and sales revenues and/or also to develop new products or services. Both of these activities start with research and planning and go into at least one phase of ... See full profile | | Hampshire, United Kingdom | | | |  | | Expert in Food Marketing
Expert is currently professor and chairman of a university food marketing department and has a Ph.D. in Quantitative Methods and Marketing from Syracuse University. Expert has writen over 50 peer reviewed articles and 10 books. See full profile | | New Jersey (NJ), USA | | | |  | | Expert in Automotive Industry, Automobile Retailing and Vehicle Maintenance
Expert enjoyed a service apprenticeship with General Motors after which he was responsible for both marketing and service for various regions in the UK. He then became responsible for Dealer Development throughout Africa covering all aspects of General ... See full profile | | Beds, United Kingdom | | | |  | | Expert in Human Behavior: Motivation, Change, Segmentation, Satisfaction, Loyalty and Advanced Statistics
Expert, PhD is a behavioral scientist helping clients with issues related to brand image, consumer buying decisions, and consumer satisfaction and loyalty (they ARE distinctly different concepts). Bill has developed a unique model for customer ... See full profile | | Wisconsin (WI), USA | | | |  | | Expert in Retail Industry Management: Store Costs, Corporate Planning, Distribution, Expert Witness, etc.
Over twenty five years of experience in entrepreneurial start-ups, venture capital roll-outs, initial public offerings, strategic planning and organizational development in retailing. Personal advisor and management coach at the CEO level for companies of ... See full profile | | California (CA), USA | | | |  | | Expert in Composites & plastics, product & process development, business development & sales, expert witness
Expert has experience in global strategic and technical marketing. As a business unit GM, and Engineering Manager, Expert was focused on advanced composites for commercial/military applications. Expert has expertise in product commercialization, business ... See full profile | | Massachusetts (MA), USA | | | |  | | Expert in Phased Array and Antenna Systems, Multifunction Antennas
Phased arrays This expert's 42-year career has primarily focused on a wide range of phased arrays including: linear, planar, 3-D, multi-planar, conformal, adaptive, reflect-arrays, lens, multiple-beam, aperiodic, random, wide- band, multi-band, ... See full profile | | Georgia (GA), USA | | | |  | | Expert in Improving the Value of Technology Investments, Management of IT and Application in Business
Expert has a successful track record helping clients to develop and improve the management and application of technology within their businesses; bridging the Business/Technology divide by deploying eclectic, hybridised commercial & technology skills ... See full profile | | Lincs, United Kingdom | | | |  | | Expert in Manufacturing and Distribution in Food, Beverage and Nutitional Supplement Industries
Expert has extensive expertise in the Food, Beverage and Nutritional Supplement industries in the areas of manufacturing, suppy chain, planning, packaging, warehousing, distribution and custmer service from the floor level through Executive Management. See full profile | | South Carolina (SC), USA | | | |  | | Expert in Business Planning and Development, Market Researsh, Growth Strategies, Due Diligence, Medical Device
Expert received his MBA from the University of Toronto's Rotman School of Management, one of the world's best business schools renowned for its integrative thinking approach. A serial entrepreneur, he founded and built two companies from business ... See full profile | | Ontario, Canada | | | |  | | Expert in Strategic Marketing and Business Management in all Healthcare and Medical Sectors
• Successful, enthusiastic, highly motivated, strategic medical/healthcare consultant • Qualified, experienced international business manager & strategic medical marketer • Excellent track record of turning round and growing companies, products & ... See full profile | | Oxfordshire, England, United Kingdom | | | |  | | Expert in Corporate Governance; Business Strategy, Planning & Re-engineering; Tendering; SLA's; Interim Magmt.
Expert is currently self employed and runs his own business consultancy, which has been trading for two years; this is the fourth business in which he has been involved from start-up. Hallburn has won business in a tight market and supplies services ... See full profile | | Glasgow, United Kingdom | | | |  | | Expert in Online, Search Engine, Email, and Affiliate Marketing; Web Development, Business Development
• Marketing Executive successful at establishing the vision and strategies necessary to grow any business. • Vast knowledge, experience and accomplishments in Online Marketing, Search Engine Marketing, Email Marketing, Affiliate Marketing, Web ... See full profile | | New Jersey (NJ), USA | | | |  | | Expert in Public Transit: Strategic Development, Marketing, Branding, Customer Service Deployment
For almost thirty years, Expert has held executive leadership positions or acted as consultant within major organizations in the areas of strategic, tactical and operational planning, service management, capacity-building and operational deployment ... See full profile | | Ontario, Canada | | | |  | | Expert in Fashion/Sportswear Sales & Marketing, Retail Development & Management, Sourcing, Advertising & media
He has worked as Entertainment Relations Director at Gibson Musical Instruments, which job entails affiliate marketing or relationship marketing. The goal of ER is to gain impression/consumer awareness in general public/industrial/musician/artist class, ... See full profile | | China | | | |  | | Expert in Experience strategy and design, innovation and channel optimization.
Expert has consistently expanded his expertise in design and development of customer facing strategies and operational change across multiple industries, most recently electric utilities. His work not only identifies changes need that will matter to ... See full profile | | Georgia (GA), USA | | | |  | | Expert in Specialty Chemicals and Plastics, Marketing and Business Intelligence and Strategy
Expert has extensive experience designing and conducting complex marketing research projects, and in incorporating research results into marketing and business strategies for major corporate industrial and products clients. For example: - He conducted ... See full profile | | Texas (TX), USA | | | |  | | Expert in Financial Accounting, Cost Accounting, Management Accounting, Financial Management
He has a rich experience in the areas of Journal Entries, Book keeping, Drafting Financial Statements, Balance Sheet, Profit & Loss Account, Cash Flow Statement, Understanding of adjustment entries, Depreciation, Basic Accounting Concepts, Single entry ... See full profile | | Punjab, Pakistan | | | |  | | Expert in Marketing Governance, Strategic Marketing Management, New Product Development and Launch
Expert spent 13 years studying part-time at Australia's leading marketing school, the University of NSW, where he undertook more face-to-face specialist marketing study than a PhD. During that time he rose to national fame in FMCG marketing, and again in ... See full profile | | NSW, Australia | | | |  | | Expert in Quality Assurance, Regulatory Affairs, Marketing and Business Strategy for Life Sciences Industry
He has performed compliance audits to 21 CFR Part 11. He has developed qualification protocols to test systems compliant with 21 CFR Part 11. He has developed advertising campaigns, written copy for advertisements and managed the creative development of ... See full profile | | Montana (MT), USA | | | |  | | Expert in Marketing, Consumer Behavior and Psychology, Branding, Trademark Infringement, Intellectual Property
He is a Ph.D.-trained researcher who has published extensively in the areas of advertising and promotions effectiveness, marketing communications, and advertising deception, and is considered a leading authority in these areas. See full profile | | Kentucky (KY), USA | | | |  | | Expert in Business Licensing & Franchising, Retail Operations, Supermarket Distribution, Food Service Industry
His industry and academic experience extends over 30 years and covers all aspects of licensing/franchising, food processing and supermarket retailing: operating franchisee/licensing systems; establishing, owning and managing franchise operations; owning ... See full profile | | Kentucky (KY), USA | | |  | | >> Next 25 Experts
|
|
| |
|
