Listed with other top experts in: 

Some of Expert's qualities include: • An astute strategist, able to identify both challenges and solutions for clients & colleagues helped by using analytical decision techniques. • Broad marketing & sales knowledge with experience of building businesses in different market segments. • Great attention to detail including the use of project planning skills, resulting in the identification of potential challenges in ongoing and future developments. • Considerable experience of organising and presenting at conferences and launch events. • Experienced in all aspects of management and company human resources. • An excellent manager, mentor and delegator who encourages, through formal and informal appraisal, the career development of colleagues and client's staff. • Highly customer focused, using strategies, policies, processes, systems and data to create and sustain relationships. • Persistent and consistent while working extremely hard to make business relationships work. • Supporter of a number of community organisations and heavily involved in local events and initiatives. • Robust understanding of management accounts and budgeting. • As a Chartered Director thoroughly grounded in all governance matters with an excellent work ethic. • Professional, commercially focussed individual, hard working, and with the upmost integrity at all times. • Wide experience of third sector organisations' fundraising and their stakeholder and legislative requirements. • Strong communicator using one-to-one, group, digital and paper methods when & where appropriate. • Someone who delivers on what he promises.

2008 to

(Undisclosed)

Managing Director

He is currently self employed and runs hisown business consultancy supplying services to SMEs. He works with boards and senior executives to assess business issues, present proposals and provide a solution. This includes feasibility studies, business planning, risk strategy, web sites, governance and interim assignments. He has over thirty years experience, the last ten as an executive and non-executive director and has completed a number of diverse projects for different clients in financial services, charity, catering, property and printing industries. He successfully led the operational arm of a large housing related company with responsibility for a multi-million pound budget. In this role successful projects included developing strategic plans, producing operational business plans & budgets, negotiating strategic partnerships, implementing an IT infrastructure, introducing financial services and mentoring & encouraging colleagues to develop their skills. As a Chartered Director he is focussed on demonstrating the expertise and integrity needed to meet the challenges of business today.

2008 to

(Undisclosed)

Professional Standards

Professional Reviewer

The Expert's Firm (IoD) provides a professional network for the business community. Chartered Directors lead organisations at the highest strategic level. He is one of around forty interviewers for the Chartered Director (CDir) qualification

2010 to

(Undisclosed)

Volunteer Consultant

A volunteer consultant offering his time and experience to their charity clients across the UK.

1991 to 2008

ESPC (UK) Limited

Customer Services

Director, Customer Services

ESPC is a Company limited by guarantee. Its core business is to promote the services of solicitors particularly in the buying and selling of property In addition it has a financial services business, a Home Report business and a media sales company. As a member of the Executive Director Team, he set the strategy for the company across all business streams.

2006 to 2008

Movemachine Ltd

Director

As a director he started MoveMachine with colleagues and it originally produced Home Information Packs for England & Wales and Home Reports for Scotland, the business has now been subsumed into ESPC.

1990 to 1991

DML Computers Ltd

Technical Support Manager

He managed the IT facilities management (FM) contract for BP Exploration in Glasgow which covered help desk, installation of hardware and software, training of users and the re-negotiation of the FM contract.

1987 to 1991

Techsonix (UK) Limited

Scottish Area Manager

Techsonix supplied software to the construction industry, Expert achieved significant business growth in Scotland. Previously he was customer support manager, accountable for systems installations, training, secondary sales targets and a team of eight support specialists across the UK. He gained s comprehensive knowledge of PC's, software, contact databases, HR and budgeting.

1985 to 1987

Taylor Woodrow Services Limited

Systems Amalyst

He was seconded to London Underground's ticketing and barrier (still in operation) contract to monitor project progress and test completed phases of the job. Comprehensive exposure to PC's, databases, spreadsheets, project management tools and trend analysis.

• Lanarkshire Recovery Consortium.Production of a 3 year Business Plan through discussion with staff, management, Steering Group, Board of Advisors & funders. Analysis of business goals; Key Performance Indicator's (KPI's); sources of funding; marketing strategy; contingency plan & exit strategy; expected revenue budget. Milestones:Steering Group & Board of Advisors Meeting;Draft business plan, KPI's & Marketing strategy documents;Final business plan, KPI's & Marketing strategy documents.
• East Kilbride Credit Union. Author of a 3 year Business Plan through stakeholder discussions & analysis of business processes and products. Board & management meetings to form Mission, Vision & Values (M, V & V); internal & external analysis; review of relevant legislation; SWOT & Pestle; Strategy & KPI's; financial projections, membership growth.Milestones:Board meeting, individual meetings & management discussions;Computer system update;Draft business plan & scorecard documents;Final business plan & scorecard documents.
• Cambuslang Credit Union. A 3 year Business Plan created through discussion & agreement with the board. Establishment of M, V & V; internal & external analysis; review of relevant legislation; SWOT & Pestle; Strategy & KPI's; Web site design, content, links, forms, pictures; financial projections, membership growth, stakeholder analysis.Milestones:Board meetings & discussions;Draft business plan & KPI's documents;Final business plan & KPI's documents;Web site content;Web site design & publication.
• Blantyre & South Lanarkshire Credit Union. Production of a 3 year Business Plan; discussion & agreement with board about M, V & V; internal & external analysis; review of relevant legislation; SWOT & Pestle; Strategy & KPI's; financial projections, membership growth, stakeholder analysis & discussions; Operational risk register; Governance advice.Milestones:Board meeting & discussion;Draft business plan & KPI's documents;Final business plan & KPI's documents;Strategic & Operational Risk Register;Marketing tender invitation document;Teaching Customers Fairly documentation;Governance advice.
• fifi and ally baby ltd owners of Beanscene.As a result of purchasing the business out of administration, he acted as the face of the new owner to all staff at 14 Scottish Sites; audited all assets; produced interim and final reports of business condition covering H & S, food safety & hygiene, DDA, legislation (licensing), fire and security systems, insurances, maintenance, PAC, menus & banking arrangements. Closed two sites & dealt with affected staff, removed and stored equipment. Detailed review of suppliers and property condition.Milestones:Visited fourteen sites in Scotland;Closure of two sites on same day & removal of all equipment;Production of interim & final reports;Supplier liaison.