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Expert works with executives and teams at all levels of organisations to facilitate and manage change processes and understand how individuals, teams and organisations can learn in order to continually improve and deliver successful outcomes. She also has a background as a journalist and writer, continues to be published in her areas of expertise and uses writing and other creative approaches, including photography and visual imagery to enhance her work.

Expert is an Accredited Mediator (with Distinction) and has a postgraduate certificate in Conflict Resolution (with Distinction). She works with sticky and complex problems and strategy development. Many of the teams she works are interdisciplinary and others are multi-cultural technical teams working in international development on issues such as programme management, HIV and AIDS, gender or advocacy. She has a particular interest in the dynamics of sustainable change in individuals, teams and organisations, and often uses a combination of team building with individual coaching to produce lasting culture change.

Expert can deliver measurable results within six sessions. She is also willing to coach by telephone or other technical means. She is qualified to coach through one of the three strands of her Masters in Change Agent Skills.

2005 to

(Undisclosed)

Principal

Expert is an independent consultant working primarily in the international aid and development and UK not-for-profit sectors as a change facilitator.

2002 to 2005

CAFOD

HR and OD

Learning and Development Manager

Expert was responsible for all aspects of developing an organisational and staff learning, training and development programme for this large international NGO.

1998 to 2002

Independent Consultant

Self-employed

Expert worked as a self-employed facilitator and consultant in the UK charity and church sectors, and during this time also completed the MSc in Change Agent Skills.

1993 to 1998

Allen Hall

Director of Pastoral Training

Expert was responsible for all aspects of designing and delivering a comprehensive and innovative practical training programme for students for the RC priesthood in London's archdiocesan seminary.

1987 to 1993

Christian Education Centre

Coordinator for Adult Education

Expert was responsible for delivering adult education programmes, working on a collaborative team, in a large South London and suburban.rural RC diocese.

1985 to 1987

The Tablet

Assistant Editor

Expert was a journalist and sub-editor, involved in all aspects of writing and production of prestigious weekly UK journal with worldwide subscription base.

1983 to 1985

Freelance writer and adult educator

Self employed

Expert was a freelance writer and educator. During this time her son was born.

1977 to 1979

Freelance writer

Self-employed

Expert contributed articles on a diverse range of subjects including women's matters, sport and Irish affairs to a number of publications in New York and the US, as well as PR agencies.

• Expert has recently completed one assignment and is currently involved in another with similar aims and principles: to facilitate major change processes in UK charities with teambuilding and coaching for CEO, senior and wider management teams. The aim is to support real and adaptable sustainable culture change, development of team and development of management capacity.
• Expert managed a process leading up to a day she facilitated in London to resolve a conflict between an NGO's staff in a number of African countries. The dilemma was how to organise the work of the NGO in Africa; competing claims were being made by various country offices and the UK secretariat. The meeting allowed the airing of all points of view, without acrimony, and led to a number of clear and agreed outcomes to be fed into the next stages of the decision-making process.
• Expert has had a long term involvement with one small UK NGO. She has facilitated four annual consultation meetings, which bring together partners from overseas, UK staff and board members to increase communication and shared decision making. She has led several team-building sessions for staff. She has recently completed an evaluation of one of their projects in India. She has facilitated strategic planning sessions at board and staff levels.
• Expert had a long term involvement with the UK office of a large US NGO. The work included ongoing facilitation of a team of technical advisers, facilitation of conferences and communities of practice around the issues of Gender and Civil Society, and two evaluations of UK government funded international programmes.
• In May 2009 Expert facilitated a three day meeting of HR Directors and Advisers from the humanitarian aid sector on the subject of Facilitating Change. The meeting involved a range of processes including workshops and peer learning. The evaluations recorded a 96% excellent or good satisfaction rate across all aspects of conference design and delivery.