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Expert in Quality, Aftersales Management, Electronic Equipment Damage (Fire, Transport, Storage, Cause)
Available for your Consulting and Expert Witness Needs
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Summary of Expertise:
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Listed with other top experts in: |
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He has a major background in Quality Assurance and work experience in this field.
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He has worked in Tv manufacturing field so he has expert knowledge on this field due to the fact that this field by nature is a primary function of TV.
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His major experience is on Quality systems during his working years in Schneider Electric.
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He has a major background in Quality Assurance System and work experience in this field.
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He has a major background in Quality Assurance System and work experience in this field.
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He has a major background in Quality Assurance System and work experience in this field.
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He has a major background in Quality Assurance System and work experience in this field.
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His major experience is on Quality systems during his working years in Schneider Electric.
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He has a major background in Quality Assurance System and work experience in this field.
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He has a major background in Quality Assurance System and work experience in this field.
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He has a major background in TQM and Quality Assurance System and work experience in this field.
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Show Secondary and Basic Areas of Expertise |
| Year |
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Degree |
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Subject |
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Institution |
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1983
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HND
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Electrical and Electronics Eng
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Manchester Metropolitan University UK
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1986
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MSc.
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I.T.for Manufacture
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University of Warwick UK
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| Years |
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Employer |
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Department |
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Title |
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Responsibilities |
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2002 to 2008
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VESTEL ELEKTRONIK
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CUSTOMER SUPPORT
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CUSTOMER SUPPORT CHIEF
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He is charge of Tv products aftersale performance analysis based on customers service data. He is in charge of service agreement evaluations and management. He is in charge of critical customer technical issues follow up (e.g. epidemic and large scale damage claims) Second in charge while absence of Departmet Manager.
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1995 to 2002
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SCHNEIDER ELECTRIC
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QUALITY ASSURANCE
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Q.A. CHIEF
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He is in charge of Qualtiy system Management, Final Quality and Process Quality Control group, ISO 9000 represetative, Qulity Cost management
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1993 to 1995
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AKZO NOBEL
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QUALITY
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Assitant Quality Manager
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HE IS IN CHARGE OF TOTAL QUALITY MANAGEMENT PRINCIPAL ACTIVITIES (GETTING INVOLVED IN S.P.C., TAGUCHI METHODS, QUALITY CIRCLE AND F.M.E.A. APPLICATIONS ) AND CONSOLIDATING OEM CUSTOMER PERFORMANCE REQUIREMENTS
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1989 to 1993
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VESTEL ELEKTRONIK
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R&D
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Customer models Group Responsible
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HE IS IN CHARGE OF INTERNATIONAL STANDARDS (EMC,RFI,SAFETY...etc.) APPLICATION ON PRODUCTS&COMPONENTS, COORDINATION OF PRODUCTION CHANGES RELATED TO PERFORMANCE STANDARDS BASED ON CUSTOMER SATISFACTION AND MANAGING SAMPLES PRODUCTION FOR FOREIGN CUSTOMERS THAT MEETS THEIR APPROVAL BY MEANS OF STANDARDS AND TECHNICAL/COMMERCIAL REQUIREMENTS
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Expert for a free initial screening call regarding your expert consulting needs.
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Expert is free.
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Expert Witness Experience Summary:
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Internal cases expertise consultance function for companies employed in.
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Click the green button above to contact
Expert for a free initial screening call regarding expert testimony,
litigation consulting and support, forensic services, or any related expert witness services.
A few litigation needs include product liability, personal injury, economic loss, intellectual property
(patent, trademark, trade secret, copyright), and insurance matters. Remember, your initial screening
call to speak with
Expert is free.
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| International Experience: |
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| Years |
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Country / Region |
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Summary |
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1995 to 1995
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SPAIN
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Technology adaptation of low voltage devices manufacturing and quality process during employment at Schneider Electric
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2003 to 2008
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U.K.
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Aftersales support management for Vestel customers by periodical visits.
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2003 to 2008
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France
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Aftersales support management for Vestel customers by periodical visits.
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2003 to 2008
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Spain
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Aftersales support management for Vestel customers by periodical visits.
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| Language Skills: |
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| Foreign Language |
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Description |
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English
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He has a very good level of command in all 3 categories
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Customer Technical Relations, Quality Management, Critical damage (Fire, flood, accident) experise, for Consumer and Industrial Electrical goods.
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Expert for a free initial screening call regarding your marketing research, industry research, and company
research needs. For research needs involving multiple experts or secondary research,
a Research Director can be assigned to coordinate the work into a custom report for you as a potentially quicker
and more cost effective alternative to doing this work yourself or hiring a boutique consultancy.
Remember, your initial screening call to speak with
Expert is free.
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| Additional Skills and Services: |
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Training/Seminars
5S Training, Total quality Management Training, Quality cost management training,
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Other Skills and Services
Negotiating skills to solve Technical/industrial conflicts bewteen parties. (e.g. buyer and manufacturer, subcontractor and manufacturer)
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Education
